FAQs

Where do you deliver?

We deliver within the city of Toronto, ON. For deliveries outside of the city, please contact us.

Can I request specific flowers?

Our handtied bouquets and vase arrangements are seasonal and available in five themes - designer’s choice (recommended), moody, vibrant, pastel and whites. Please reach out to us for any custom requests and we can do our best to accommodate!

When should I expect my order?

We deliver twice weekly on Tuesday and Friday which allows us to offer free shipping. Our order window closes Sunday for orders due on Tuesday, and Wednesday for orders due on Friday. Orders placed on Thursday through Saturday will be delivered for the following week. Deliveries are made between 10AM-4PM.

For rush orders or a different delivery date, please contact us.

What if I am not home or need to change a delivery address?

Arrangements or bouquets will be left with a concierge or at your doorstep in the event you are not home. Handtied bouquets will be delivered with a bag of water to keep them hydrated. We recommend getting bouquets in a vase as soon as possible. If you need to change a delivery address, please contact us.

What are your arrangement themes?

We offer five floral themes for our handtied bouquets and arrangements. Each arrangement is always modern, and always timeless.

Designer’s Choice - varies from four themes below.

Moody - Deep purples, reds, dark greens, black, occasionally exotic.

Vibrant - bright yellows, oranges, reds, pinks and blue. Often tropical.

Pastels - baby pink, baby blue, butter yellow, peach, lilac.

Whites - predominantly white florals, occasionally accented with peach or creams. Greenery accents.

I ordered a subscription. If I ordered pastels, will all my arrangements be the same?

Congratulations on your subscription! If you selected pastels for your arrangements, you will receive all your arrangements in pastels (hues of pinks, peach, yellows, blues and/or lilac). Each arrangement is unique and guaranteed to be different week to week or month to month. If you wish to have a mix of themes in your subscription, we recommend you select designer’s choice!

What is designer’s choice?

Designer’s choice is the highlight of week’s freshest blooms bundled into one gorgeous bouquet or arrangements. Each stem is handpicked for being the biggest or freshest, and as such this means the theme can vary week to week. You are guaranteed the best value and the best selections from our wholesalers.

How should I care for my bouquet or arrangement?

We recommend getting your handtied bouquet in a vase with fresh water as soon as possible. Snipping stems on a 45 degree angle is recommended to help your flowers stay hydrated. To extend your flowers’ blooms, consider adding to your vase a cap full of bleach to prevent bacteria growth and a teaspoon of sugar to feed your flowers. Change your water daily.